Misinterpretation of Product Description (failure to fully read item details/descriptions/features) If you often carry your mouse with a laptop or for travel, use a protective case or sleeve to prevent damage. Energy efficiency features such as an on/off switch and smart sleep mode help reduce power consumption enabling you to keep going for longer, in fact, you can use this mouse for up to 24 months on just 2 AA battery! There is a handy indicator light to let you know when it is almost time to change the battery. Make alternating screens easier, ensuring smoother and more reactive responses. The mouse support 3200/2400/2000/1600/1200/800 DPI If your computer is connected to the internet, it might automatically search for and install the necessary mouse drivers.

Support: Windows 10,8,7,Vista,XP,2008, Mac (Kindly note that the side buttons cannot work for Mac OS. Other Buttons can function normally.) Ensure you’re using the mouse on a suitable mouse pad or a smooth, non-reflective surface. Avoid using the mouse on glass or reflective surfaces. Consider using an ergonomic mouse pad or wrist rest to minimize strain and discomfort during extended mouse usage. If you have exhausted all options to resolve software conflicts but your mouse continues to exhibit erratic behavior or remains unresponsive, a professional may be able to identify and rectify complex software-related issues. Keep your computer’s operating system and mouse drivers up-to-date to ensure compatibility and access to the latest features and bug fixes.If your mouse uses replaceable batteries, always have spare batteries available. Replace the batteries as soon as they run low to maintain consistent performance. Buyers Remorse (“Not satisfied with performance”, “Item doesn’t fit me correctly”, “Item doesn’t meet my expectations”, “I tried it, but I want something else”, etc.) Outdated or Missing Drivers: Incorrect or outdated mouse drivers can cause compatibility issues, leading to non-responsiveness or limited functionality. In some cases, the mouse may not work correctly due to compatibility issues with specific operating systems or hardware configurations. Professionals can help diagnose and find appropriate solutions in such situations.

Access your computer’s mouse settings and adjust the sensitivity, pointer speed, and button configurations to suit your preferences. If you recently installed any mouse-related software or applications, they might be conflicting with the default mouse settings.Well compatible with most systems including Windows 2000, 2003, XP, Vista, Win7, Win8, Win10, Win11, Mac etc. (Note: side buttons cannot be used in Mac OS)Fits for desktop, laptop, PC, Macbook, tablet and other devices. A universal laptop computer mouse designed for office, family, travel, business meetings, etc. USB Connectivity Issues: For wired mice, a loose or damaged USB cable or port can result in a non-functional mouse. Physical damage to the mouse, such as a broken button, faulty scroll wheel, or damaged sensor, can cause it to stop working correctly. If the return request for a damaged/defective item can be fixed with simple parts and support, we can provide the option of free replacement part(s) and advice on how to repair your item. Press the “Connect” button on the USB receiver and then on the bottom of the mouse. This synchronizes the mouse and receiver.

For wireless mice, turn off the mouse when not in use to conserve battery power. Some models have a power switch at the bottom or an automatic sleep mode. Low/Dead Batteries: Wireless mice depend on batteries for power, and if they are low on charge or completely depleted, the mouse may stop working. Use a soft, dry cloth to gently clean the mouse’s exterior, including the buttons and the scroll wheel. For items that arrive damaged or are defective, YOU MUST provide video/photos to support your claim that the item arrived damaged or is malfunctioning. Liquid spills can damage the mouse’s internal components. Keep drinks and other liquids away from your workspace to prevent accidental spills.Place the USB receiver of your wireless mouse in a position that offers a clear line of sight with the mouse. Avoid placing the receiver behind metal objects or near electronic devices that might cause interference. Internal hardware problems within the mouse itself, such as a faulty circuit, loose connection, or component failure, can lead to malfunctions. Surface Compatibility: Using the mouse on an unsuitable surface (e.g., glass or reflective surfaces) may affect its performance. Conflicting Software: Other applications or mouse management software may interfere with the mouse’s operation, resulting in unexpected behavior.

Wireless Connectivity Problems: Interference, low battery, or a weak signal can disrupt the connection between the mouse and the receiver, leading to unresponsiveness or lag. Within 9 minutes without use, the mouse enters sleep mode to maximize battery life. Battery life may vary based on user and PC conditions. Never be surprised by low battery power again - the LED battery indicator warns you if the charge is running low.